SOP 720: Systems Navigation for Service Members, Veterans and Families (SMVF)

This course provides a comprehensive overview of the VA integrated health care system. The distinct and specialized medical facilities, clinics, benefit offices and systems that are specifically developed to serve service members, veterans, and their families will also be covered. This course will provide the necessary knowledge, skill and expertise to determine priority groups and eligibility for services as well as determining benefits and assisting SMVF with enrolling, navigating and accessing care and benefits. A case management approach will be emphasized to prepare professionals for the coordination of appropriate benefits, treatment and care for SMVF.